Privacy Policy

Last updated: February 2025

SafeDwell (“we”, “us”, “our”) is committed to protecting your privacy and handling personal data in a transparent and secure way. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us.

Who We Are

SafeDwell provides compliance and safety management solutions for property owners, landlords, councils, and housing providers.

For the purposes of data protection law, SafeDwell is the data controller for personal data collected through this website.

Contact email: info@safedwell.co.uk

Company address:

Information We Collect

Information you provide

We may collect personal data when you:

• Complete a contact form
• Request a demo
• Sign up for updates
• Communicate with us by email or phone

This may include:

• Name
• Organisation name
• Email address
• Phone number
• Job title
• Any information you choose to include in your message

Information collected automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Pages visited
• Date and time of visits
• Referring website

This information is collected using cookies and analytics tools to help improve website performance and usability.

How We Use Your Information

We use personal data to:

• Respond to enquiries and demo requests
• Provide information about SafeDwell and our services
• Improve website functionality and user experience
• Manage our relationship with you
• Meet legal or regulatory obligations

We do not sell personal data or use it for unrelated marketing purposes.

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent – where you have actively provided your information
• Legitimate interests – to operate and improve our services
• Legal obligations – where required by law

Cookies

Our website uses cookies to:

• Ensure the website functions correctly
• Analyse traffic and usage
• Improve user experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

Data Sharing

We do not share personal data with third parties except:

• Trusted service providers supporting our website and communications
• Where disclosure is required by law or regulation

All third parties are required to handle data securely and in accordance with data protection legislation.

Data Storage and Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests can be made by contacting info@safedwell.co.uk.

Third-Party Links

This website may contain links to external websites. SafeDwell is not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or how personal data is handled, please contact:

Email: info@safedwell.co.uk